When your order has been processed and shipped, an email
confirmation with the tracking information will be sent to the email you provided
when placing your order and creating your account. Please allow up to 3-5 days from
receipt of the conformation email for the tracking information to be updated. If you do not
receive this email please contact us at firstname.lastname@example.org
There are some cases when we won't be able to combine your
delivery, when some orders may have been dispatched from different Fulfilment
Centres. As we have multiple Fulfilment Centres to reduce delivery cost and to
meet estimated delivery times.
We know how important your order is, so we aim to fulfill
orders as quickly as possible! if you decide to cancel your order before
despatch, please send us an email at email@example.com. We will notify
you, if we are able to refund you or not. If we cannot cancel an order once it
has been placed, you are welcome to return your items in accordance with our Returns
Policy once your order has been delivered to you.