CUSTOMER CARE

All orders are usually processed within 3-5 business days after the order is placed. Once orders have been processed

After it's shipped, the average delivery time for most orders (minus Swimwear, please refer to our swimwear section) are the below:  

USA & U.K Shipping

Shipping within the U.K & USA is usually 2-10 Business days.

Canada/ EU Shipping

Shipping within Canada & Europe is usually 5-15 Business days.

Other International Shipping Information

We ship to most international countries. Within the Caribbean & The Rest of The World shipping takes 5-15 working days. *Please be aware that on very rare occasions, international shipping to some countries can take 4-8 weeks or even longer. We are not responsible for longer delivery times due to the customs department in your local country nor are we responsible for any import duties and taxes the customs department in your local country.

Next day delivery is not a service we currently offer.

When your order has been processed and shipped, an email confirmation with the tracking information will be sent to the email you provided when placing your order and creating your account. Please allow up to 3-5 days from receipt of the conformation email for the tracking information to be updated. If you do not receive this email please contact us at info@livelovesooca.co.uk

Due to ongoing challenges related to COVID-19, there is a backlog in our fulfilment centres. We are working around the clock to get your orders out as quickly as possible! 

Our dispatch processing time is 3-5 working days (not incl. weekends and public holidays) from the point of purchase. You will receive a dispatch notification email within this period of time.

There are some cases when we won't be able to combine your delivery, when some orders may have been dispatched from different Fulfilment Centres. As we have multiple Fulfilment Centres to reduce delivery cost and to meet estimated delivery times.

We know how important your order is, so we aim to fulfill orders as quickly as possible! if you decide to cancel your order before despatch, please send us an email at info@livelovesooca.co.uk. We will notify you, if we are able to refund you or not. If we cannot cancel an order once it has been placed, you are welcome to return your items in accordance with our Returns Policy once your order has been delivered to you.

If you decide to exchange your order, please send us an email at info@livelovesooca.co.uk you are welcome to return your items in accordance with our Returns Policy once your order has been delivered to you.

Please refer to the sizing charts on the product pages for sizing or email us if you need any further help please contact us at info@livelovesooca.co.uk

Live Love Soca Clothing & Accessories is available exclusively on our online store. This is the only place you can buy original Live Love Soca Clothing & Accessories.

Unfortunately, orders that have already been placed cannot be changed and discounts cannot be added after a purchase has finalized. Instead, please use your code on your next purchase!

At the moment we do not take any custom orders.

Live Love Soca Swimwear products are designed in the UK and manufactured internationally.

All Swimsuits are Fulfilled in China, please allow 3-5 days for your order to be processed, please also allow the following days for your swimsuits to be shipped.

USA Shipping is usually 10 - 12 Business days.

Canada/UK/EU Shipping is usually 10-15 Business days.

Other International Shipping Information

We ship to most international countries. Within The Caribbean & The Rest of The World shipping takes 10-25 working days. *Please be aware that on very rare occasions, international shipping to some countries can take 4-8 weeks or even longer. We are not responsible for longer delivery times due to the customs department in your local country nor are we responsible for any import duties and taxes the customs department in your local country.

All swimsuits are made from 100% swim-proof fabric. (83% Nylon, 17% Spandex)

Please refer to the sizing charts on the product pages for sizing or email us if you need any further help please contact us at info@livelovesooca.co.uk